Shipping & Delivery

If you are not sure the rug will accommodate your space and project based on the website images, please consider taking it out on approval first prior to making your purchase.

 

Once you place your order, full payment for shipping and products must be received before shipping.

 

A full name, delivery address and contact phone number and mail adress must be given.

 

You can have your package delivered to your work address if this is more convenient for you. This should just be included as Delivery Address. Please note that it is not possible to make a delivery to a PO box.

 

Shipping by Chronopost and tracking number provided.

 

All packages are sent via Chronopost of Morroco.

 

The normal delivery time from the package has left our warehouse is:

    7/14 working days to Europe

    14/28 working days to the remaining destinations.

Bespoke items :

 

    Client must give hellosoukino@gmail.com a full brief by email.

    Soukino will provide a mail for the client's agreement

    Payment will be received and the work will begin **

    These custom Beni Ourain Rugs take 8 weeks to weave by hand.*

    Shipping by Chronopost and tracking number provided

 

    All packages are sent via Chronopost of Morroco.

 

The normal delivery time from the package has left our warehouse is:

    7/14 working days to Europe

    14/31 working days to the remaining destinations

 

How much is the freight charge?

 

We ship all over the world, and the freight charge depends on your country and the weight of the product.

 

Contact us in hellosoukino@gmail.com for more informations.

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